Since 1987

 

Your true source of experience and excellence!

Contact Information
(888) 204-1853
sales@htcustomflags.com
M-F 9am-5pm CST

 

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Memberships:

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  Promotional Products Association International
PPAI #105609

   

National Apartment Association
 

UPIC #HITE0001

Christian Business Chamber of Commerce

 

Ordering Policies

Thank you for visiting Discount Custom Flags for all your custom & specialty flag needs.

Most of our products, such as flags, pennants and banners can be ordered online with a credit card through PayPal. PayPal works has two different ways to pay: First is by opening an account with them and they keep your billing and shipping information on record. They guarantee that the product you purchase is shipped. Second is that they work as a merchant just like anyone else. You enter all your information just like any other online merchant and they send us your order and shipping information. They do not keep any information, nor do they ever give us your credit card information, regardless which way you order.   If you prefer, you can always order by telephone. Our sales staff is always ready to answer any of your questions and place your orders. Our office is open Monday through Friday from 9:00am to 5:00pm Central Standard Time.

 

We Can Assure you that All of our Products are of the Best U.S.A. quality available

Our website is our catalog.  If you do not see something on our website, call us and we can usually find what you're looking for.

We use several manufacturers and our prices are primarily much lower than their catalog pricing. 

Because we receive special pricing, you get Lower Prices

This is what sets us apart from other companies, and makes us a true Discount House.

 

Pennant Strings

 

We have the largest assortment available of pennant strings and streamers.
We do not have a minimum order requirement on our pennant strings.
You can choose your own combination of stock colors with no charge extra
We can mix any color combination you need whether we show it or not,
as long as the pennants are made in those colors.
Colors that are not in our stock colors are considered custom printed.
Because we believe in quality products, all of our pennant strings are made in the USA.
Free Shipping to Continental U.S. on Pennant String orders over $50 - UPS Ground
$9 shipping to Continental U.S. on Pennant String orders under $50 - UPS Ground
*Call For orders needing special shipping instructions, air delivery or outside the continental U.S.*

UPS Ground is Standard Shipping

We also ship to Canada, American Samoa, & The Caribbean
Pennant Strings are measured from end to end. For example; if the size is indicated as 100', 
there are approximately 90' - 94' of actual pennants and 6' - 10' of tie offs, thus equaling 100'.
There is a 20% restocking fee on all returned stock orders, plus shipping costs.

All of our Pennant Strings are

Flags

 

No Set-Up Charges or Minimum Orders
Our flags are made from 200 Denier Nylon and two-ply polyester - Completely Made in the USA!
We use Ink from DuPont, USA Made - UV Resistant
We have up to 56 stock colors for you to choose from and combine at no extra charge
Apples to apples, our prices are of the lowest in the U.S.A. and Canada.
Free Shipping to Continental U.S. on every order - UPS Ground
*Call For orders needing special shipping instructions, air delivery or outside the continental U.S.*
UPS Ground is Standard Shipping

We also ship to Canada, American Samoa, & The Caribbean

Normal production on Stock Plain Colored flags is 1-3 business days 
Normal production on Stock Printed Design flags is 2-5 business days
Normal production on Custom Made flags is 5 business days - After art approval
All Printed flags are tailored and printed to your specifications, therefore considered Custom
All Custom Made orders cannot be cancelled or returned once production starts.
Double Sided Flags are Two flags printed and sewn back to back, with a liner between.
We charge by the size of the flag, not the by the number of colors.
Rush orders are available for extra charge
There is a 20% restocking fee on all returned stock orders, plus shipping costs.

All of our Standard Flags are

Exception
If you require a less than USA quality custom made flags, with a quantity of 50 or more, we do have a source to order imported flags.
These imported Flags have a higher standard specifications than most imported flags, therefore, last longer than most imported flags.
We go to great lengths to be as close as possible to US Standards as possible.
Production time for imported flags is approximately 10-15 business days. Plus shipping time.
NOTE - Standard Production for USA custom made flags is only 5 business days.

 

Artwork for Flags and Pennant Strings

 

Preferred Artwork in .pdf, .eps, or Adobe Illustrator (.ai)  - Vector format
If file is in .Jpeg or .gif file, art needs to be minimum of 300dpi at 1:10 scale (1in = 10in) for a 3x5 flag to guarantee a clear image.
We will try and match colors as close as possible. For specific colors, PMS (Pantone) Solid Coated colors are required.
If PMS Solid Coated colors are not supplied in writing, or in the artwork, we cannot be held responsible for color matches 
once the item is manufactured.
CMYK colors do not always print exact on Pantone specific printers. Example: Blues will look somewhat Purple
Therefore, send artwork in Pantone, (PMS), when possible. We will do our best to convert CMYK to PMS if required.
Fonts need to be set in Outlines, (Curves), or you will need to include font files in email.
With our digital process, the Ink actually becomes part of the flag, and is sealed in.
Artwork that needs to be redrawn into vector artwork can be done for a nominal fee
Rush orders are available for extra charge

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We appreciate your interest and hope that we have served you well.

If you would like more information, order a sample or purchase a product, please contact our office or sales representative.  You can contact our office by email, phone or fax, and a sales representative for your area will gladly assist you.

Thank you again for visiting  HI-TX Custom Flags

DMOSTUDIO

 

 

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Since 1987

copyright 2008-2013 Discount Custom & Specialty Flags, all rights reserved

Contact Information
(888) 204-1853
sales@htcustomflags.com
M-F 9am-5pm CST